Privacy Policy

Royal Hues By Srishti (“we”, “us”, “our”) designs and handcrafts made-to-measure lehengas. This policy explains what personal information we collect when you visit royalhuesbysrishti.com or contact us, how we use it, and the choices you have.

Information you give us. When you send an enquiry, place an order or message us, we may collect:

• your name, email address and Instagram username (if you message us there);
• event details such as occasion, date and budget;
• design preferences, inspiration images and notes you share;
• body measurements and fitting details needed to tailor your outfit;
• delivery address and billing details for orders.

Enquiry form. Our website form does not store your details on our servers. When you press “Send Enquiry”, it opens your own email app with your message prefilled, and the information is only shared with us when you choose to send it.

Information collected automatically. Like most websites, our hosting provider records basic technical data (such as IP address, browser type, device and pages requested) in server logs for security and performance. We do not use advertising or tracking cookies.

• to respond to your enquiries and arrange consultations;
• to design, tailor, make and deliver your order;
• to send order updates, invoices and after-care support;
• to keep our website secure and working properly;
• to meet legal, tax and accounting obligations.

We never sell your personal information. We share it only where needed to serve you, with:

• the email and messaging services we use to talk with you (for example Instagram, operated by Meta);
• our website hosting provider;
• courier and logistics partners, to deliver your order;
• payment processors, to handle payments securely;
• authorities, where required by law.

These providers handle data under their own privacy policies and may process it outside India.

Measurements and any personal photos you share are used only to create your outfit. We will never publish photos of you on our website or social media without your explicit permission.

We keep your information only as long as needed for the purposes above — typically for the duration of your order and any alterations or after-care, and longer where required for legal, tax or accounting records. You may ask us to delete your data at any time.

We take reasonable steps to protect your information from loss, misuse and unauthorised access. Our website is served over a secure HTTPS connection. No method of transmission online is completely secure, but we work to protect your data.

Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you can ask to access, correct or delete your personal information, or withdraw consent you have given us. To make a request, email us at the address below and we will respond within a reasonable time.

Our services are intended for adults. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian.

Our website links to services such as Instagram. Their privacy practices are governed by their own policies, which we encourage you to read.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Questions about this policy or your data? Write to us at support@royalhuesbysrishti.com.